GLOBAL TECH OUTAGE: Check out impacts here in SWFL (2024)

FORT MYERS, Fla — A global IT outage is causing problems at airports, banks, and other businesses across the world Friday morning.

UPDATE 11:15 AM
Southwest Florida International Airport

• Flights are leaving and arriving the airport, but it's a slow process
  

  

  flyrsw.com

• The departure board is full of delayed and canceled flights
  

  

  Fox 4

• Fox 4 Reporter, Austin Schargorodski, took this picture of a large line of people waiting at the Delta counter trying to re-book flights.
• Some people told him the airline said it's going to be a 6 to 8 hour wait to get help

UPDATE 10:55 AM
City of Naples:

• "Fortunately, the City of Naples does not directly utilize this software suite. Therefore, all internal connections and communications within the City will not be impacted by this outage. However, some of the companies we interact with are affected. At this time, it appears that CityView is experiencing issues related to the outage, as well as some Microsoft Teams features such as user presence and group chats."
• "As a result, we may encounter difficulties accessing certain partner application services until the issue is fully resolved."

Hendry County Sheriff's Office:

• No major impacts from outage
• IT Department says there could be some intermittent issues

Hendry County Regional Medical Center

• "We have had minimal impact to the systems we use. Any system impacted which impacts patient care have been moved over to downtime procedures as we continue our operations."

UPDATE: 8:58 AM
Collier County Government:

• Collier County Government is experiencing issues related to the global technology outage. Email services are currently not available.
• The Collier 311 Service is available for non-emergency information. You can reach Collier 311 Customer Service Representatives by dialing 311 on your phone. Information and services are also available throughCollier 311.comand via the Collier 311 mobile app.

Further updates will be provided as services become available.

UPDATE: 8:45 AM
Southwest Florida International Airport:

• Computer systems for United and American Airlines are back up and running. Flights will slowly start taking off again

Lee County Justice Center:

• There are no signs that the outage has had any impact on any computer systems

UPDATE: 7:45 am
Southwest Florida International Airport:

• Delta, Frontier, and international flights are all reporting delays and cancellations
• United and American systems are starting to come back on board.
• There are long lines of people waiting to change their flights

Punta Gorda Airport:

• Every Allegiant flight between 6am and 7:40am was canceled. The airline is telling travelers to check with the airline before they leave for the airport
  

  

  flypgd.com

Lee Health:

Lee County Sheriff's Office

• No impacts from the outage at this time

Charlotte County Sheriff's Office

Original reporting of outage:

Microsoft 365 said early Friday that services were starting to return to normal.

"The underlying cause has been fixed, however, residual impact is continuing to affect some Microsoft 365 apps and services. We're conducting additional mitigations to provide relief," the company said.

The outage was linked to cybersecurity firm CrowdStrike. The company's CEO said the outage was not due to a security incident.

Amid the outage, the Federal Aviation Administration said that several airlines have requested assistance with ground stops for their fleets until the issue is resolved.

FlightAware reported that over 700 U.S. flights have been canceled as of early Friday morning. Additionally, nearly 1,200 flights have been delayed.

Police departments across the U.S. have reported that the outage has affected their 911 service. Many police departments are encouraging the public to contact them via non-emergency lines until the outage is resolved.

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